FAQ (Home page)

Q: Is the basic price per person or per vehicle?
A: The price is per vehicle, and it includes the driver and fuel.
Q: Can I use the car to travel to Vietnam or Cambodia?
A: Unfortunately, no. We do not offer cross-border travel services.
Q: Can I drink beer or smoke in the car?
A: No, drinking alcohol and smoking are not allowed in the vehicle due to our cleanliness policy.
Q: Can I bring a pet?
A: Yes, but pets must be kept in a carrier or travel bag.
Q: How much should I tip the driver?
A: Tipping is not required. Its entirely up to your satisfaction with the drivers service.
Q: Can I change my travel itinerary?
A: Yes, you can. However, the price may change depending on the new itinerary.

FAQ

What is the difference between Thai Sohwa and a rental car service?
We provide experienced drivers and the fuel price is included in our basic price.
Does the price change if the numbers of passengers change?
No. The number of passengers will not affect the price.
Could you pick us up at our condominium?
Of course. We will pick you up at the hotel, condominium, apartment or office at the time you like.
Can you provide a chauffeur service on short notice?
Yes. If you are in hurry, please call us.
Do your drivers speak Japanese or English?
We are sorry that we do not have a driver who can speak Japanese or English. However, all of our drivers have a mobile phone and they can contact the office anytime while they are on duty. Our operators will assist you if you have any problems.
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